Privacy Policy

Last updated: 21 September 2026 · Applies to visitors and clients worldwide

This Privacy Policy explains how Mobipad Technologies Private Limited (“Mobipad”, “we”, “us”) collects, uses, stores, and shares personal information when you use our website or engage our services. We serve clients in India and overseas and design our practices to respect international privacy expectations, including principles aligned with GDPR and India’s Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

1. Who We Are

Controller: Mobipad Technologies Private Limited

Office unit No. ANO 211/6, 2nd Floor, Astra Towers 2C/1 Action Area II C, Rajarhat, Kolkata, West Bengal, India, 700161

Contact: hello@mobipadtechnologies.com · business@mobipadtechnologies.com

2. Information We Collect

2.1 Information you provide

• Name, company, role, email address, phone number, and country
• Project details, requirements, and files you send us
• Billing and contract details needed to perform a Service Agreement
• Messages you send via email or contact forms

2.2 Information collected automatically

• Device and browser type, approximate location (country/region), referral URL
• Pages viewed and basic usage events on our website
• IP address and diagnostic logs needed for security and reliability

2.3 Client product data

When we build or maintain an application for you, we may process end-user or operational data solely on your instructions as a processor/service provider. In that case, you are responsible for providing required notices to your end users and for the lawfulness of the processing.

3. How We Use Information

We use personal information to:

• Respond to enquiries and provide proposals
• Deliver, manage, and support contracted services
• Invoice, prevent fraud, and keep business records
• Improve our website and communications
• Comply with legal obligations

We do not sell personal information.

4. Legal Bases (where required)

Depending on your location, we rely on one or more of:

• Contract — to perform a Service Agreement or take steps at your request before contracting
• Legitimate interests — to operate and secure our business and website, balanced against your rights
• Consent — where we ask for it (for example certain cookies or marketing)
• Legal obligation — tax, accounting, and regulatory requirements

5. International Transfers

We are based in India. If you are located in the EEA, UK, Switzerland, United States, or elsewhere, your information may be transferred to and processed in India and other countries where our team or trusted providers operate.

Where required, we use appropriate safeguards such as contractual protections with processors, and we limit access to what is needed for the engagement. By using our website or engaging us, you acknowledge that your information may be processed in India and other jurisdictions that may have different data protection rules than your home country.

6. Sharing of Information

We may share personal information with:

• Service providers who assist us (email, cloud hosting, analytics, payment/banking partners), under confidentiality and data-processing terms
• Professional advisers (legal, accounting) under confidentiality
• Authorities when required by law or to protect rights and safety
• A successor entity in connection with a merger, acquisition, or asset sale, with notice where required

We do not share your project confidential information except as needed to deliver the services or as you direct.

7. Cookies & Similar Technologies

Our website may use essential cookies for functionality and security, and optionally analytics cookies to understand aggregate traffic. You can control cookies through your browser settings. Blocking some cookies may affect site features.

8. Retention

We keep personal information only as long as needed for the purposes above, including:

• Enquiry records — typically up to 24 months if no engagement follows
• Contract, billing, and project records — for the engagement term plus the period required for legal, tax, and dispute purposes (often several years)
• Website logs — for shorter operational periods unless needed for security investigations

9. Security

We implement reasonable technical and organisational measures appropriate to the nature of the data and our services. No method of transmission or storage is fully secure; please use unique passwords and share sensitive credentials through agreed secure channels.

10. Your Rights

Depending on applicable law (including GDPR, UK GDPR, CCPA/CPRA, and the DPDP Act), you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete information, subject to legal retention requirements
• Object to or restrict certain processing
• Data portability, where applicable
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority in your country

To exercise rights, email hello@mobipadtechnologies.com. We may need to verify your identity before responding. We aim to respond within the time required by applicable law.

11. Children

Our website and business services are directed at organisations and professionals, not children. We do not knowingly collect personal information from children under 16 (or higher age required in your jurisdiction).

12. Third-Party Links & Client Apps

Our site may link to third-party sites. Their privacy practices are their own. Apps we develop for clients are governed by the client’s privacy policy and app store listings, unless we expressly act as controller for a specific product.

13. Changes

We may update this Privacy Policy periodically. The “Last updated” date will be revised when we do. Significant changes will be indicated on this page or, where appropriate, communicated to active clients.

14. Contact

Privacy questions or requests: Email: hello@mobipadtechnologies.com Business: business@mobipadtechnologies.com Postal: Mobipad Technologies Private Limited, Office unit No. ANO 211/6, 2nd Floor, Astra Towers 2C/1 Action Area II C, Rajarhat, Kolkata, West Bengal, 700161 - India

See also our Terms & Conditions and Contact page.